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Senior Systems Engineer

Atkore International is an industry leader in the manufacture of Electrical Raceway and Mechanical Products & Solutions, serving a wide range of construction, electrical, security and mechanical applications.
Our portfolio is comprised of two reporting segments (Electrical Raceway and Mechanical Products & Solutions) and three business units, Cable Solutions, Conduit & Fittings (Electrical Raceway) and Mechanical Products & Solutions. We are around a 1.5B International company that went IPO (June 10, 2016). Our Global locations range across the US, China, Australia and New Zealand. We have roughly 3100 employees.
We are currently searching for a Senior Systems Engineer for our Headquarters office in Harvey, Illinois. Harvey is located approximately 30 miles South of Downtown Chicago.
Reporting to the IT Systems Manager in the Corporate Information Technology Department, the Senior Systems Engineer will have primary responsibility for the day to day operation and monitoring of software and storage systems and hardware. The Senior Systems Engineer will serve as the escalation point for other Systems Engineers and Service Desk personnel in troubleshooting end user issues. Additionally, the Senior Systems Engineer will provide strategic capacity planning and develop a roadmap for technology.
Additional responsibilities will include but are not limited to:
Operate and maintain Office 365 to include Exchange in the Cloud
Operate and maintain system patches, software, storage and hardware systems
Serve as an escalation point for Service Desk personnel to troubleshoot end user issues with exceptional customer service
Assist the IT Systems Manager in developing standard work for all Service Desk procedures related to systems operations
Provide operational metrics to the IT Systems Manager
Ensure standard work is being followed in the operation and maintenance of all systems under the role's span of control.
Plan and assist in the implementation of new systems and the decommissioning of end of life systems
Assess the current environment and suggest/engineer improvement paths where needed
Conducts project planning, cost analysis and vendor comparisons, creating a department blueprint for technology needs.
Coach, train, and mentor less experienced Systems Engineers and Service Desk team members.
Requirements
High School Degree required
Bachelors Degree preferred
6 years of relevant experience
MCP or MCSE/MCTS certifications required
Experience in systems operation and maintenance
Exceptional written and oral communication skills
Must possess a continuous/process improvement focus
Excellent customer service skills
Ability to operate independently or within a team environment
Demonstrated ability to mentor less experienced team members
Experience required with the following:
System Patching and Firmware upgrades
O365 €“ Exchange in the Cloud
Exchange 2007/2013 On-Premise with Hybrid
Microsoft Active Directory Schema
DNS/DHCP
Microsoft Group Policy
VMWare ESX
Microsoft Hyper-V
Virtual DR Strategy
Experience in the following is highly preferred:
Microsoft Lync/Skype for Business
Microsoft SQL Administration
Microsoft SharePoint 2013
Dell Server and Storage Hardware
Citrix XenApp/XenDesktop
Citrix Netscaler
Microsoft SCCM
Microsoft O365 Spam Filter
Microsoft Powershell
Juniper SSL VPN
Microsoft Forefront and Identity Manager
F5 Load Balancers
EMC Avamar
Web Content Filters and Reporting Services
Atkore International offers a competitive salary package in addition to a comprehensive benefits package including Medical, Dental, Vision, 401(k) with Company Match and Flexible Spending Accounts.
Atkore International is an Equal Opportunity Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, military veteran status, or any other characteristic protected by law.
Atkore International is a diverse company that believes its employees are the foundation for investing in its future. Diversity and inclusion are keys to growing our business and providing a work environment that fosters contributions by all employees.
Our dedicated employees are recognized around the world for their commitment to our customers' success, combining product innovation, collaborative service and providing the broadest line of products into an offering that ensures they can operate as efficiently as possible.
Join our team and align yourself with an industry leader!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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